Terms and Conditions
Welcome to Renaissance Street Car Custom! These Terms and Conditions govern your use of our website and the services or products we offer. By accessing our website and purchasing our products, you agree to these terms in full. If you disagree with any part of these terms, you must not use our website.
1. Introduction
These Terms and Conditions apply to the use of Renaissance Street Car Custom’s website located at www.rscc.pro and all related purchases. The website is operated from Hua Hin, Thailand, and we ship products worldwide.
Please read these Terms and Conditions carefully before placing any order.
2. Definitions
"We," "our," or "us" refers to Renaissance Street Car Custom, a company based in Hua Hin, Thailand.
"You" or "Customer" refers to the user or visitor of our website.
"Products" refers to the items available for purchase on our website.
"Services" refers to any additional services provided on or through our webshop.
3. Eligibility
By using our website and placing an order, you confirm that:
You are at least 18 years of age, or you have the consent of a legal guardian.
You agree to provide accurate, current, and complete information when registering or placing an order.
4. Orders
4.1 Order Process
When you place an order through our website, you are offering to purchase the selected products, subject to availability. We will send a confirmation email once we receive your order, but the order is only confirmed once payment is received and processed.
4.2 Pricing
All prices listed on the website are in [Currency, e.g., Thai Baht (THB)] and include VAT, unless otherwise stated. We reserve the right to modify prices at any time, but the price at the time of your order will be honored.
4.3 Payment Methods
We accept credit cards, and cash in person. Payments must be made in full before the dispatch of any products. Payment must be received within 3 days of order confirmation.
5. Shipping and Delivery
5.1 Shipping Policy
We ship worldwide from our base in Hua Hin, Thailand. Shipping fees and delivery times will vary depending on your location and the selected shipping option. These details will be shown at checkout.
5.2 Estimated Delivery Time
Delivery times are estimates and vary by country and shipping method:
Domestic (Thailand): 2- 21 working days. (Depend by the item)
International: Depending on the destination. We are not responsible for delays due to customs clearance or carrier-related issues.
5.3 Customs Duties and Taxes
For international orders, the recipient is responsible for any import duties, customs fees, and taxes imposed by the destination country. These charges are determined by local customs authorities, and we have no control over them nor can we estimate their cost in advance.
For domestic orders, all applicable taxes and import duties have already been paid during the import process. The displayed price is final- no additional customs charges will be incurred upon delivery.
5.4 Shipping Restrictions
We ship to all countries worldwide. However, it is the responsibility of the buyer to ensure that the products ordered comply with the import regulations of the destination country. Any legal or logistical restrictions on the items are the buyer’s responsibility to be aware of before placing an order.
We are not responsible for delays, confiscations, or any legal consequences due to the import of restricted items into your country. If the shipment is seized or delayed by customs or other authorities, we will not issue refunds or assume liability for the order.
6. Returns and Refunds
6.1 Return Policy
Products may be returned under the terms of the warranty in the event of a defect or malfunction. Specific warranty conditions and eligibility criteria are outlined in each product’s description.
To initiate a return request, please contact our customer service team at garage@rscc.pro.
6.2 Return Shipping Costs
You are responsible for the cost of return shipping unless the product incorrect. We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item.
6.3 Refunds
Refunds will be processed once we receive and inspect the returned item. Refunds will be issued via the original payment method and may take 14- 28 business days to appear in your account. We will notify you of the refund approval or rejection via email.
7. Warranty and Liability
7.1 Product Warranty
Our products come with a factory warranty for [X] months against manufacturing defects. The warranty details for each product will be clearly stated in the product description. The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear. For warranty claims, please contact our support team with proof of purchase.
Products not covered by a warranty will be clearly indicated in the product description.
7.2 Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages that arise from your use of our website, products, or services. Our maximum liability is limited to the purchase price of the product.
8. Privacy Policy
We take your privacy seriously. Please review our [Privacy Policy] for information on how we collect, use, and safeguard your personal information in accordance with applicable laws, including Thailand’s Personal Data Protection Act (PDPA) and other international privacy laws.
9. Intellectual Property
All content, including text, images, logos, and designs, available on our website are the property of Renaissance Street Car Custom or its licensors. You may not reproduce, distribute, or use this content without prior written permission from us.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Thailand.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will apply to any use of our website or purchases made after the date of the update.
12. Contact Information
For any questions about these Terms and Conditions, please contact us:
Email: garage@rscc.pro
Address: Hua Hin, Thailand
Updated: 29 March 2025