Privacy Policy

Last Updated: 15 October 2024

At Renaissance Street Car Custom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or engage with us in any way. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services. This includes:

1.1 Personal Data
When you place an order, create an account, or subscribe to our newsletter, we may collect the following personal information:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • Any other information you provide voluntarily

1.2 Usage Data
We may also collect data on how you interact with our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Referring website

  • Other diagnostic data

1.3 Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to enhance your experience on our website. These help us remember your preferences and provide personalized content. You can modify your browser settings to refuse cookies, but some features of the website may not function properly as a result.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 To Process and Fulfill Orders
We use your name, address, and payment details to process and ship your orders.

2.2 Customer Service
Your information helps us respond to your inquiries, handle returns, and provide support.

2.3 Personalization
We use your data to tailor content, product suggestions, and marketing communications to your interests.

2.4 Marketing
With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time by clicking "unsubscribe" in our emails or by contacting us directly.

2.5 Compliance with Legal Obligations
We may use your data to comply with applicable laws and regulations, such as tax reporting requirements or responding to lawful requests by public authorities.

2.6 Security
We may use your data to enhance the security of our website, prevent fraud, and ensure compliance with our Terms and Conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

3.1 Third-Party Service Providers
We use trusted third-party providers to help us operate our webshop, process payments, ship orders, and run marketing campaigns. These providers may have access to your data but only to perform tasks on our behalf and are contractually obligated to keep your information confidential.

3.2 International Shipping and Customs
For international orders, we may share your personal information with customs authorities and shipping companies to facilitate delivery. You are responsible for ensuring that the products comply with import laws in your country.

3.3 Legal Requirements
We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.

4. International Data Transfers

Since we are based in Bangkok, Thailand, and ship worldwide, your personal information may be transferred to, stored, or processed in countries outside of your own. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.

If you are located in the European Union (EU) or European Economic Area (EEA), we ensure that your data is transferred in compliance with the GDPR through the use of EU-approved Standard Contractual Clauses (SCCs) or equivalent mechanisms.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

  • Account Information: Retained as long as your account is active.

  • Order Information: Retained for at least [X] years for tax, legal, and warranty purposes.

  • Marketing Data: Retained until you unsubscribe or withdraw your consent.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:

6.1 Right to Access
You have the right to request a copy of the personal data we hold about you.

6.2 Right to Rectification
You have the right to correct any inaccuracies in your data.

6.3 Right to Erasure
You have the right to request the deletion of your personal data, subject to certain legal exceptions.

6.4 Right to Restrict Processing
You may request that we limit the processing of your data in certain circumstances.

6.5 Right to Data Portability
You can request that we provide your data in a structured, commonly used, and machine-readable format.

6.6 Right to Object
You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.

If you wish to exercise any of these rights, please contact us at garage@rscc.pro. We will respond to your request within the timeframe required by law.

7. Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to safeguard it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18 without verified parental consent. If you believe that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: garage@rscc.pro
Phone: [Your Contact Number]
Address: Bangkok, Thailand